Privacy Policy

1. Information We Collect

We collect different types of data based on your interactions with our platform. You are responsible for ensuring that any data you provide is accurate and lawful.

1.1 Information You Provide to Us

By creating an account, making transactions, or contacting support, you may provide:

• Account Information: Full name, email address, phone number, username, password.
• Transaction & Payment Data: Payment method details, billing address, transaction history, currency preferences.
• Identity Verification Data: Government-issued ID, proof of account ownership, selfie verification.
• Customer Support Data: Emails, chat logs, feedback, and inquiries.
• Marketing Preferences: Opt-in/opt-out settings for emails, promotions, and notifications.

1.2 Information We Automatically Collect

When you use our platform, we collect:

• Device & Log Data: IP address, browser type, device model, timestamps.
• Cookies & Tracking Technologies: Used for session tracking, fraud prevention, and analytics.
• User Behavior Data: Time spent on the platform, interactions with other users, transactions, browsing history.

1.3 Information from Third Parties

We may collect additional information from:

• Payment Providers: To confirm transactions and prevent fraud.
• Advertising & Analytics Partners: To deliver personalized ads.
• Social Media Logins: If you use Facebook, Google, or Discord to sign in.

2. How We Use Your Information

We process your data only as necessary to operate and improve our platform. However, we do not guarantee the safety of your transactions or interactions with other users.

• Account Management: To create and maintain your account.
• Transaction Processing: To process payments and verify orders.
• Fraud Prevention: To detect unauthorized activities and ensure a safe environment.
• User Support: To assist with inquiries and disputes (we do not guarantee resolution).
• Marketing & Personalization: To provide relevant offers, promotions, and services.
• Compliance & Security: To enforce our Terms of Service and comply with legal obligations.

Your Responsibility:

• You are responsible for ensuring that your account, password, and transactions remain secure.
• You as a user are using platform at your own risk, we only provide safe transactions

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

3.1 Service Providers

We work with third-party companies to support our platform, including:

• Payment processors (e.g., PayPal, Stripe).
• Cloud hosting & data storage providers.
• Fraud detection & risk management services.

3.2 Legal & Compliance Requirements

We may share your data if required by:

• Law enforcement agencies under legal orders.
• Regulatory authorities to comply with tax, anti-money laundering, and other legal obligations.

3.3 Business Transfers

If we sell, merge, or transfer our business, your data may be shared with the new entity.

3.4 User-Requested Sharing

If you engage in transactions, your username and necessary details may be shared with the other party. We do not take responsibility for disputes or fraudulent transactions.

4. Data Retention & Security

4.1 Data Retention

We retain your data as long as necessary for business, security, and legal purposes. After that, we delete or anonymize it.

4.2 Security Measures

We implement strict security measures, including:

• Data encryption for sensitive information.
• Firewalls and intrusion detection to protect against hacking.
• Two-Factor Authentication (2FA) for account security.

4.3 No Guarantee of Absolute Security

Although we implement security measures, we do not guarantee absolute security. You are responsible for:

• Using strong passwords and enabling 2FA.
• Keeping your credentials confidential.

If your account is compromised due to your own negligence, we are not responsible for any financial losses, stolen assets, or unauthorized transactions. You assume full responsibility for securing your account and verifying all interactions before proceeding with transactions.

5. Cookies & Tracking Technologies

We use cookies and other tracking technologies for:

5.1 Essential Cookies

• Used for authentication, session management, and security.
• Required for the proper functioning of the website.

5.2 Performance & Analytics Cookies

• Used to track user behavior and improve our Services.
• Includes third-party tools such as Google Analytics.

5.3 Advertising & Marketing Cookies

• Used for targeted advertising based on user behavior.
• You can opt-out of personalized ads through your browser settings.

5.4 Managing Cookies

• You can control cookies via browser settings.
• Disabling cookies may affect functionality of the Services.

6. Third-Party Transactions & External Links

Our platform may include third-party links or services. We are not responsible for:

• Transactions completed outside our platform.
• Data collection practices of third-party websites.
• Losses due to scams, chargebacks, or user disputes.

6.1 Your Responsibility for Third-Party Transactions

• Verifying the legitimacy of third-party transactions.
• If you send money or assets to another user outside our platform, we do not guarantee recovery.

6.2 External Payment Providers

We use third-party payment processors (e.g., PayPal, Stripe). We do not store or process credit card information directly. Transactions are subject to the terms and policies of these providers.

7. Prohibited Activities & User Responsibility

To maintain a secure marketplace, users are strictly prohibited from engaging in:

7.1 Fraudulent Activities

• Using stolen payment methods.
• Selling or purchasing stolen, hacked, or illegal accounts/items.
• Engaging in chargeback fraud.

7.2 Violation of Platform Rules

• Engaging in deceptive practices or false advertising.
• Abusing promotions or referral programs.

7.3 Account Security

• You are fully responsible for securing your account.
• If someone accesses your account due to your negligence, you assume all liability for resulting transactions.

8. Children’s Privacy

Our Services are not intended for users under 18. If we discover that a minor has provided personal data, we will take appropriate action to remove it. Parents or guardians should monitor their child’s online activity.

9. Legal Disclaimers & Limitation of Liability

By using our Services, you agree to the following disclaimers and limitations:

9.1 No Guarantee of Service Availability

• We do not guarantee uninterrupted access to our platform.
• We reserve the right to modify, suspend, or discontinue Services at any time.

9.2 No Refunds or Chargeback Protection

• All transactions are final unless stated otherwise.
• If a user scams you or fails to deliver, we are not responsible for financial losses. We will try to help but it is not guaranteed.

9.3 No Responsibility for Third-Party Failures

• If a payment provider, advertiser, or external service provider experiences issues, we are not liable for losses.

10. Policy Updates & Changes

We may update this Privacy Policy periodically. Continued use of our Services after any changes means you accept the updated terms.

10.1 How We Notify Users of Changes

• We may notify you via email or in-app notifications.
• Users are responsible for reviewing this Privacy Policy regularly.

11. Contact Information

For privacy-related inquiries, contact us at:

Email: info@mis.zone

Business Address: support@mis.zone

Final Reminder: User Responsibility

By using our Services, you acknowledge and accept:

• You are using our site at your own risk.
• You are aware and agree, that you are not violating any copyrights by content you are uploading.
• We do not guarantee the security of user interactions.
• You assume full responsibility for account security and transactions.
• We are not liable for fraud, scams, or losses resulting from user negligence.

If you do not agree with these terms, you must stop using our platform immediately.